Privacy Policy
North Star — Ajoba Skincare
Last Updated: [Month Year]
Introduction
At AJOBA™, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how AJOBA LTD collects, uses and protects your information when you visit our website, place an order, subscribe to our newsletter or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
AJOBA™ is operated by:
- AJOBA LTD
- 167-169 Great Portland Street
- 5th Floor
- London
- W1W 5PF
Email: hello@ajoba.co.uk
For the purposes of UK data protection legislation, AJOBA LTD is the data controller responsible for your personal information.
Information We Collect
Depending on how you interact with us, we may collect:
Information You Provide
- Name
- Email address
- Billing address
- Shipping address
- Telephone number
- Order information
- Contact enquiries
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookie-related information
How We Use Your Information
We use your information to:
Process Orders
- Fulfil purchases
- Arrange delivery
- Process payments
- Manage returns and refunds
Customer Support
- Respond to enquiries
- Provide customer service
- Resolve issues relating to products or orders
Marketing Communications
Where you have consented, we may send:
- Newsletters
- Product updates
- Launch announcements
- Brand communications
You can unsubscribe at any time using the link included in our emails.
Website Improvement
We may analyse website usage information to improve:
- Website performance
- User experience
- Content and services
Legal Basis For Processing
We process personal information under one or more of the following lawful bases:
- Contractual necessity (to fulfil your orders)
- Legitimate interests (to operate and improve our business)
- Legal obligations (such as financial record-keeping)
- Consent (for marketing communications)
Payment Information
Payments are processed through trusted payment providers.
AJOBA™ does not store payment card details.
Payment providers process payment information securely in accordance with their own privacy policies and regulatory requirements.
Marketing Emails
If you subscribe to our newsletter, we will use your email address to send updates about:
- AJOBA™
- Product launches
- Journal entries
- News and events
You may withdraw your consent and unsubscribe at any time.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Maintain business records
Your Rights
Under applicable data protection laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict or object to processing
- Withdraw consent at any time
- Request transfer of your data where applicable
To exercise any of these rights, please contact: hello@ajoba.co.uk
Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, loss or misuse.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page together with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
- AJOBA™
- AJOBA LTD
- 167-169 Great Portland Street
- 5th Floor
- London
- W1W 5PF
Email: hello@ajoba.co.uk