Shipping Policy

Thank you for choosing AJOBA™.

We aim to dispatch every order with care and attention, ensuring your products arrive safely and in good condition.

Orders are typically processed within 1-3 working days.

Orders placed on weekends or public holidays will be processed on the next working day.

During periods of high demand, product launches or promotional events, processing times may be slightly longer.

We currently ship throughout the United Kingdom.

Estimated delivery times:

• Standard Delivery: 2-5 working days
• Tracked Delivery: 1-3 working days

Delivery timeframes are estimates and cannot be guaranteed.

Delivery costs are calculated at checkout and will be displayed before payment is completed.

From time to time, we may offer free delivery promotions. Any such promotions will be clearly displayed on the website.

Once your order has been placed, you will receive an order confirmation email.

When your order is dispatched, a second email will be sent confirming shipment and providing tracking details where applicable.

Customers are responsible for providing accurate shipping information.

AJOBA™ cannot be held responsible for delays, losses or additional charges resulting from incorrect or incomplete delivery addresses supplied at checkout.

If your order has not arrived within the expected timeframe, please contact us at:

• hello@ajoba.co.uk

We will work with the delivery provider to investigate and, where appropriate, help resolve the issue.

Please note that delivery delays may occasionally occur due to circumstances beyond our control, including adverse weather conditions, industrial action, customs processes or courier disruptions.

If your package arrives visibly damaged, please notify us as soon as possible and include photographs of:

• The outer packaging
• The damaged item(s)
• Any relevant shipping labels

This allows us to investigate and arrange an appropriate resolution.

International shipping is not currently available.

We hope to offer international delivery in the future and will provide updates through our website and newsletter as availability expands.

Where possible, AJOBA™ seeks to use packaging and shipping materials thoughtfully, balancing product protection with environmental responsibility.

If you have any questions regarding shipping or delivery, please contact:

• AJOBA™
• AJOBA LTD
• 167-169 Great Portland Street
• 5th Floor
• London
• W1W 5PF
• Email: hello@ajoba.co.uk